Privacy policy.

Last updated: November 27, 2024

At Doggu Spaw, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. It also explains your rights under the California Consumer Privacy Act (CCPA) if you are a resident of California.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: When you book an appointment, contact us, or inquire about our services, we may collect your name, phone number, email address, and pet details.

  • Usage Information: We may collect information about how you interact with our website, such as IP address, device information, browser type, and pages visited.

  • Payment Information: When you make a payment for services, we may collect your billing information, though payments are processed by third-party services.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our grooming services.

  • Communicate with you regarding appointments, services, and promotions.

  • Improve our website and services to better meet your needs.

  • Process payments for services.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following cases:

  • Service Providers: We may share your information with trusted vendors who help us run our business (e.g., payment processors, website hosting).

  • Legal Compliance: We may disclose your information if required by law or in response to legal requests.

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the CCPA:

  • Right to Know: You can request a summary of the personal information we’ve collected about you.

  • Right to Delete: You can request that we delete your personal information (subject to certain exceptions).

  • Right to Opt-Out: We do not sell your personal information, but if we ever do, you will have the right to opt-out.

  • Non-Discrimination: You have the right to not be discriminated against for exercising your rights under the CCPA.

To exercise these rights, please contact us using the information below.

5. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use some features of our website.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

7. Security

We take reasonable steps to protect your personal information, but please note that no method of online data transmission is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If we discover that we have, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your CCPA rights, please contact us.